Privacy Policy

Privacy Policy

Introduction

Welcome to https://buy-suet-pellets-for-birds.feedersandmore.co.uk (hereafter referred to as “Buy Suet Pellets for Birds,” “we,” or “our”). We prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website and services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site, as they have their own privacy policies.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services
  • During your visits to our websites
  • Upon receiving communications from us, such as newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to set up and manage your user account, like usernames, passwords, email addresses, and contact preferences.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and payment history.
  3. Financial Information: Your banking details or other financial records required for billing and financial operations.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data (with your consent).
  6. Location Data: Geographic coordinates captured when you interact with our services, used to provide location-based content and services.
  7. Feedback: Any comments, reviews, or ratings you choose to share with us, which can include personal details if provided voluntarily.
  8. Social Media Information: Data from your social media profiles (if connected) or publicly available information about you.
  9. Product Information: Details about products of interest that you browse or purchase, including product preferences and usage patterns.

We collect this data through various means: user input forms, account creation processes, online transactions, device sensors, analytics tools, and social media integrations. Additionally, third-party service providers may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies (small text files placed on your device) to enhance user experience and analyze website performance:

  • Strictly Necessary Cookies: Essential for navigating our site and utilizing its core features.
  • Preference Cookies: Remember your preferences, language settings, and customization choices.
  • Analytics Cookies: Track aggregated data for improving our services, understanding user behavior, and providing relevant content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

  • Processing transactions and providing customer support
  • Maintaining your account and delivering requested services
  • Complying with legal obligations, resolving disputes, or defending our rights

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption of data during transmission and at rest
  • Secure third-party processors who adhere to strict data protection standards
  • Regular security assessments and updates to identify and mitigate potential risks

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or store Personal Data from children in that age group.

Your Rights (Depending on Location)

Your privacy laws vary based on your geographical location, granting you certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in specific circumstances (subject to legal exceptions).
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain characteristics.
  • Data Portability/Appeals/Complaints: Submit requests or complaints to our privacy team, and learn about your rights under local laws (e.g., POPIA in South Africa, CCPA/CPRA in California).

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have questions about this Policy, please contact us: